FAQ

Is this a hostel?

You could call it that. There are two bunk rooms that sleep multiple people, a private room,  common areas designed to host conversations with fellow travelers, shared bathrooms, a shared kitchen available for use, and it's affordable.

That being said, En Root House is, well, a house.  We've opened our doors in an effort to create a relaxed space for you to rest. Being at ease and feeling like a part of the community will allow you to see our town in a unique way, and maybe walk away with a new experience. It's small, intimate, and different, sort of like Chattanooga itself.

Is it safe?

Your safety is extremely important to us. We run a tight ship around here with security cameras in the common areas, keyless security for the front and back doors, a personal locker, and identity confirmation upon check in. Any guest who, in our opinion, jeopardizes the safety or comfortability of us or another guest will be asked to leave.  

What do you require in order to book a room?

At the time of your reservation you must put your credit card on file. Please note you wont be charged till check-in. You must be 18+ in order to stay at En Root House or be accompanied by a parent/guardian. During check-in you must present a valid government issued ID or passport and a credit card with your name on it.

Is there public transport nearby?

Yes, CARTA Bus route 4 Mccallie + Holtzclaw stop is one block from the house. The bus fare is $1.50 .

Are the shared sleeping areas co-ed?

They are. All of our bunks come equipped with a privacy curtain, and there are no doors to the shared sleeping areas, so you don't have to worry about being in a closed room with a stranger. If sharing a sleeping area with the opposite sex is an issue for you, give us a call and we can see what we can work out.

Can I reserve one bunk for two people?

Sorry, each guest must reserve an individual bunk. If you and your friend arrive at En Root House with a reservation for one bunk and there is space available, we will gladly reserve a second for you. If we are full, we will have to turn youboth away.

What are your cancellation policies?

We are a very small establishment so it's important we have plenty of notice when cancelling your reservation. If you don't wish to be charged in full for your stay,  you must give a notice 48 hours prior to your reservation.

How do I confirm my reservation?

After booking with us you'll receive a confirmation e-mail. If you don't find this message in your inbox please check your spam folder before contacting us. 

When can we check in?

 Our check-in hours are from 3:00P.M-6:00P.M. If you're unable to check in at this time, no worries just contact us in advance. We won't be able to accommodate early check in but we'd be happy to stash your bags while you wander the city. 

How private is the private room?

You have a full sleeping room to yourself with a lock on it, but you still share the two full bathrooms with everyone else.

Are there bars and restaurants nearby?

It's a mile down MLK BLVD and about 1.5 miles to Southside to some of our favorite bars and restaurants. It's a quick bike ride, bus, or Uber ride to pretty much everything in Chattanooga. It's about a 20 minute walk into downtown from En Root House. The bus stop leading into downtown is only one block away from the house. 

 Can I bring my bike?

YES. There's not a better way to explore Chattanooga, than by bike. We have a room in the back of the house where you're welcome to store your bike.

Is there a curfew?

No. You're free to leave and enter at any time, just be mindful of the other guests. Respect is powerful.

Is alcohol allowed?

Feel free to drink your own alcohol in the common areas as long as you're 21. Please leave the partying at the bars though. Quiet hours are at 10:30 PM and last till 8:00 AM.

Are illegal drugs allowed?

Absolutely not.

Is marijuana allowed?

Marijuana is still illegal in the state of Tennessee, so no.

Is smoking allowed?

Not inside. We have a designated smoking area outside.

What's the coffee situation like?

We provide you with free single origin drip coffee from Velo Coffee Roasters from 8:00 am-10:30 am. You're also free to use any of our manual brew devices to make coffee on your own accord. We have pour over devices, aeropress, french press, and a Mocamaster Technivorm available for use.

Is breakfast provided?

Complimentary drip coffee everyday, and simple toast on the weekends. You have access to the entire kitchen stocked with all the pots, pans, and kitchen utensils you need to make your own breakfast as well. 

Is it clean?

Very.  We encourage an environment where everyone picks up after themselves. The house is cleaned and tidied daily and deep cleaned weekly.

Can I bring my pet?

Sorry, the pups and kitties gotta stay home. 

Do aliens exist? 

We aren't sure, but we could discuss the possibilities out by the fire pit.